Web Design

When it comes to web design,
here’s why we’re your No.1 choice:


We’ve been designing websites for over fifteen years and worked with some of the biggest companies in the UK.

Professional designs

We’ve designed award winning websites. Your website investment needs to last, so don’t compromise on having a bog-standard website.

Personal service

We’re a small team, but we pride ourselves on offering a friendly, personal level of service, and we like to get to know our customers.

Great-looking website designs

Our aim is to design you a website that is better than your competitors!

Unlike other web designers that churn out the same templates again and again, we create a website suited to your individual business. We spend time getting your website right and pay attention to the detail.

We’ve designed award-winning websites and our portfolio speaks for itself – check out our recent website designs, including the one pictured here for Transport for London.

Mobile-friendly, always

Lots of web designers say they design mobile friendly websites, but it actually involves a lot of technical know-how and testing on different devices. When you choose Primary Image, you can trust our technical ability and we deliver robust websites that work properly.

It’s the attention to detail that matters.

Easy-to-use website editor

All our websites come with a powerful, but easy-to-use website editor. It means you can update your pages and news stories yourself.

You can simply drag-and-drop pictures into your pages. Formatting text is just like using Microsoft Word. Adding videos takes seconds. Then simply click the Publish button and your pages are live!

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We’re very experienced in web design

We regularly attend web design conferences in the UK and abroad, and we even deliver talks to hundreds of other web designers. We keep our skills razor sharp.

Also, Primary Image is a full service agency, so we also handle print and graphic design. It means we understand the bigger picture when it comes to marketing.

We’re proud to work with large international companies, such as National Express, who trust our expert knowledge when it comes to designing and supporting their websites, so you can too.

With other companies:

Watch out for web designers who churn out the same templates again and again, without any thought for your kind of business. They lack imagination and may only be able to handle simple requirements.

You’re never tied to us

It’s important our customers know that you’re never forced to stay with us. Our websites are portable and we use the most popular software platform in the world, used by lots of other web design agencies. Though our customers never have any reasons to leave!

With other companies:

Lots of other web design companies make it as difficult as possible to leave them. We know this because many of our customers have transferred to Primary Image from other suppliers and we’ve seen them held to ransom. Choosing a trusted web design company is important!

Future-proofed website software

The website software we use, called WordPress, is the world’s most popular website platform, running 1 in 4 websites on the internet. No other software even comes close! The software is maintained by a huge team; you can “re-skin” your website’s design quite easily; it’s modular (meaning you can add new features with minimal cost); it’s supported by most web design agencies; and it’s been tested on millions of websites, so it’s by far the best choice for your website’s future.

With other companies:

Beware of web design companies who use their own proprietary software, or a niche system, which will probably be extremely basic in comparison to the platform we use. This could increase the cost of running your website in the future; mean a complete redevelopment is needed when you next need updates to your site; and could increase the chances of security holes.

Long-term support

Unlike other web design companies that can leave you on your own once your website is launched, we want to ensure your site is a success for your business. We offer you free support on using your website, and we automatically take care of the technical aspects of running it.

Web design goes hand-in-hand with web hosting, and your domain name registration, and your Search Engine Optimisation (SEO).  So why make it difficult, create yourself more hassle and spend more money, when you can do it all in one place with Primary Image?

For businesses and organisations, we also have a guaranteed Service Level Agreement and powerful web hosting to suit your needs.

With other companies:

With very large web design agencies, customers may get passed to a different person every time they get in touch, and there’s much less incentive for these larger agencies to have a long-term relationship with you.

On the other hand, lots of small web design companies do not offer ongoing support at all, nor even offer simple details like a telephone number and address. It’s also a fact that a lot of small web design companies, run part-time by their owners, go bust. We can prove that in our local area.

Beware that choosing a bad website designer can end up costing you more in the long-term, so pick your website designer carefully!

How can we help you?

What Primary Image customers say...

Over the moon with my website design. Excellent customer service and absolutely love the final result. Will definitely be using again and I highly recommend!

Lucy Newson Photography

A HUGE thanks for your hard work and creativity! I absolutely love my new website. Thank you so much… way better than I had imagined and ahead of schedule! Highly recommend these guys!

Charlotte, virtual PA entrepreneur, in Essex

Extremely patient, very skillful! Communication was easy, overall service was great. Good experience! You can get it right first time round with these guys – you won’t be disappointed!

Jay, The Rasoi restaurant, in Gloucestershire

Primary Image have been incredibly helpful and creative in establishing my new website. They understood the precise requirements and translated them into exactly the sort of site that was needed.

Christian Wolmar, writer & broadcaster, in London

Primary Image have a professional, honest and friendly service, with realistic prices, prompt responses and a quick turnaround. Very happy with the product and services supplied – couldn’t ask for more!

Lawrence, UK Automotive Ltd, in Essex

The flexibility, expertise and customer focus has been first class. Exceptional value for money.

Paul, Young Rail Professionals, in London

Very impressed on both the end output and a very high level of customer care.

Chris, London Cycling Campaign

Primary Image provides a fantastic service. Very quick to respond to queries; forward thinking; and creative.

Issy, Railway Engineers' Forum, in Kent

Superb and efficient service has given me exactly what I wanted – a much better looking, easily navigated and more contemporary website.

Paul Gosling, writer & broadcaster, in Northern Ireland

After phoning pretty much every company on the first page of Google for web designers in Essex, I called Primary Image and got through to Mike. He was not only the most professional person I spoke to that day, but also reassured me that my project was possible and wouldn’t cost me the earth (unlike other web designers I contacted who wanted treble).

I can’t thank you enough for your hard work, support and patience with this project. From start to finish you have turned my vision into my website. A website I’m amazed with and proud to say is mine. Answering all my questions along the way. You was always very easy to contact, very quick to reply and very easy to talk to. All my concerns and worries was always put to ease and sorted very quickly. I couldn’t be any happier with the service I got from Primary Image; they were a pleasure to work with and I am already planning future projects that allow me to use the expert knowledge and delivery Primary Image offer.

Gavin, SX Disco, in Essex

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