Our Work Rates
For smaller tasks, we charge an hourly rate for our web design, graphic design and web development work. And for larger projects or more complex tasks, we normally provide a fixed-price quote.
We can always provide a no-obligation estimate – just get in touch!
One-off or occasional work:
You can access our professional design and development team on a straightforward per-hour basis, giving flexibility to choose how little or how much work you’d like us to do.
- Our standard rate
- £60per hour
We have a minimum billing time of just one hour (£60) for customers that host their websites with us, and two hours (£120) for everyone else. This reflects the time involved in communication before and after tasks, invoicing, and other administrative overheads.
We ask for payment upfront, unless you host your website with Primary Image, in which case we’ll normally invoice at the end of each month.
Best for regular work:
For our customers who work with us regularly and commit to an annual arrangement, we reward you with discounted rates. This is known in the design industry as working on a “retained basis”.
- 2 hours per month15% off
- £51per hour
- 5 hours per month25% off
- £45per hour
Benefits of our monthly packages:
Minimum of just 30 minutes billing time per task
Less invoicing = less hassle!
All our monthly packages are billed on an annual basis, in advance. For added flexibility, you can carry over unused time for one month.
For any larger work tasks, we will normally agree a fixed-fee for the project, rather than an hourly rate. This is because it’s harder to estimate exactly how long more complex tasks or larger projects will take.
With a fixed-fee quote, you have assurance that you won’t be paying any more than we have told you in advance.
Normally this is carried out at your premises on a 1-2-1 basis, so you can use your own computer, and we will tailor our tuition to the aspects you want to cover.
Training time and travel time (calculated from our base in Southend-on-Sea, Essex) is on our standard hourly rate of £60/hour. If you don’t wish to use your own premises, we can also arrange private meeting room hire at our base.
We can also organise training for groups and prepare training materials / slides in advance – please contact us to discuss your requirements.
Out-of-hours or "rush" rate
If you have an urgent business need, we can sometimes do work outside of our normal office hours (e.g. during evenings, weekends or holiday periods). Please get in touch to check our availability. If you ask us to do any out-of-hours work, we charge double time.
- Website hosting – see our hosting plans
- Transfer away of a website: £120
(This includes uninstalling any Primary Image management software, providing a full copy of the website, and managing the domain name transfer).
- .co.uk / .org.uk domain name registration and management for two years: £38
- .uk / .com / .org domain name registration and management for two years: £48
- Premium domains (e.g. .london): Contact us
You can find out more about what our domain name registration and management fees include.